Pause the damage. Recover what matters.

It is for situations where the website, access, ownership or recoverable data is at risk. Send the website, what happened and which accounts you still control. I will assess the safest first step. Contact outside normal hours does not guarantee an immediate response.

Often, yes, but the route depends on the available files, database, backups and access. I check visible changes, altered code and data, users, scheduled tasks and likely entry points. Removing the visible spam alone is not treated as a complete recovery.

Yes. I work with WordPress, static HTML and bespoke PHP websites. I can inspect source files, databases, hosting configuration, DNS and connected services, then repair in place or move the useful website to a maintainable setup.

A WordPress login is only one route. Domain ownership, hosting billing, business email, invoices, account-recovery addresses or access to a connected supplier may provide a legitimate way forward. Gather what you have and do not cancel the existing services.

I map what the business owns and what the previous supplier controlled. The domain, hosting, email, website files, database and third-party services may sit in different accounts. I help recover or replace each dependency without assuming one login controls everything.

Yes. I first inventory the pages, media, forms, products, URLs, tracking, domain and available exports. Some platforms provide more portable data than others. The old subscription remains active until the replacement and domain route are ready.

Sometimes, but not before the sources are inspected. The newest useful copy may exist in a backup, database, old hosting account, export or connected service. I do not promise that missing information exists, and I avoid overwriting the evidence that could answer the question.

It depends on access, the cause and what must be recovered. Regaining an account, cleaning a compromise and rebuilding a locked platform are different jobs. I confirm the first practical route and scope after reviewing the evidence rather than giving a false deadline before seeing it.

Not always. A stable old copy may remain available while a migration is prepared. A compromised or damaging site may need containment while it is checked. I explain the trade-off between continuity and risk before normal traffic is restored.

A restore may be the right step, but the newest backup may already contain the fault or may remove later orders and content. I preserve the current state, identify what the backup contains and close the cause of the failure before relying on it.

A typical defined rescue includes an evidence and access review, preservation of the available source, a recovery route, focused repair, restore or migration, verification of the important customer journey and a clear access handover. Large rebuilds, paid suppliers and unusually extensive data recovery are priced separately before being added.

You receive the access, changes, recovery notes and any remaining risk or decision. I can also set up appropriate backups, updates, monitoring and ongoing website care, but the rescue does not force you into a maintenance plan.