Identity and ownership
Claim or create the correct profile, keep the business as primary owner and use named access for management.
Google Business Profile setup
An eligible, business-owned and accurate profile connected to the right website route. Customers see what you do, where you serve and how to take the next step without conflicting details.
Focused one-off setup or improvement £300 - £600. Verification and ranking remain Google decisions.
Correct category · Open hours · Service area
Interactive eligibility model
Choose the closest operating model. This is practical guidance for scoping the work, not a guarantee of approval.
Likely profile treatment
Scope decision
Confirm signage, staffed hours and exact real-world business details before verification.
A complete local profile
Setup is more than filling every box. The details need to be truthful, useful and supported by the business website.
Claim or create the correct profile, keep the business as primary owner and use named access for management.
Use the real-world business name and the most accurate primary category, without stuffing search phrases into either.
Show a qualifying customer location, or hide the address and define the genuine areas served.
Publish normal and special hours that customers can rely on, including closures and seasonal changes.
Describe the real offer and connect calls, booking, ordering or website links to a route that works.
Use useful current images of the place, people, work or products instead of anonymous stock decoration.
What local visibility depends on
Google describes local results mainly through relevance, distance and prominence. A credible service improves the inputs without turning them into a ranking guarantee.
Google guidance on local ranking →Accurate category, services, details and website pages that match the real offer.
How far the business is from the searcher or the location Google understands for the search.
Recognition across the web, useful references, genuine reviews and a credible real-world business.
Control before optimisation
Your business remains the primary owner. Ernest is invited through Google access controls for setup or management, so nobody needs to exchange the main account password.
Google owner and manager guidance →Reviews without manipulation
A simple request link and response routine can make genuine feedback easier. Incentives, fake experiences and positive-only filtering create policy risk and poor evidence for customers.
Setup and improvement route
Ownership disputes, duplicates and policy problems need a different route from a clean first setup. The first check decides which job this is.
Storefront, service area, hybrid or a different online route.
Do not create another profile on top of an unresolved one.
Name, location, signage, service area, contact and website.
Categories, services, hours, images and customer routes.
Keep special hours, services, photos and reviews current.
A profile connected to a real website
Ernest works across websites, technical search, customer systems and ongoing care. That matters when the profile is correct but the page it sends customers to is slow, vague or disconnected from the advertised service.
See the wider search serviceFocused one-off work
The existing profile and business model are checked before the exact deliverables are fixed. There is no compulsory monthly plan after a one-off job.
See all service prices →Quoted separately: suspension recovery, disputed ownership, several duplicates, multi-location work, substantial website changes, photography, content production, review automation and ongoing management.
The fee pays for correct setup and improvement work. It does not buy verification or a local search position from Google.
Before changing the listing
A business normally needs genuine in-person contact with customers during its stated hours, either at a qualifying location or by travelling to customers. Online-only businesses, virtual offices, lead-generation businesses and many property listings are not eligible. Google makes the final decision under its current rules.
No. Ernest can prepare accurate evidence, correct eligible details and guide the verification route, but Google controls approval and local results. Google says local ranking is mainly influenced by relevance, distance and prominence, and there is no way to request or pay Google for a better organic local position.
Not when customers are not served there. Google instructs service-area businesses to remove the address from the public profile and define specific areas they genuinely serve. The private address may still be needed for verification, but it should not be turned into a public shopfront claim.
Your business should remain the primary owner. Ernest can be invited with the appropriate manager or owner access for the work, so passwords do not need to be shared and access can be removed later. The handover records who owns and manages the profile.
Not automatically. The focused range covers a straightforward eligible setup, ownership correction or profile improvement. Suspensions, duplicates, conflicting evidence, several locations, previous policy problems or a large content and photography requirement need diagnosis before a fixed scope is agreed.
Yes. A legitimate request and response route can be connected, including the separate reviews automation where useful. Customers must be asked neutrally about genuine experiences. Incentives, selective positive-only requests and fake reviews are not part of the service.
Bring the business name and current profile
Tell Ernest where customers meet the business, whether a profile already exists and who can access it. You will know whether this is a clean setup, an improvement job or a recovery problem before changes are proposed.